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Frequently asked questions about our service, documents and certifications

Questions and Answers

When the centrifuge is broken, how quickly can Decanter System provide technical support service?

In case of an emergency, we are able to provide support with our technicians within 1-2 working days

How long does a maintenance last?

An ordinary maintenance assistance lasts from 1 to a maximum of 3 days

How much does a maintenance service cost?

The cost of a maintenance service depends heavily on the spare parts and the hours used by our technicians to service the machine

For how long does your warranty on industrial centrifuge last?

Decanter System provides a 24 months warranty for the purchase of a new centrifuge, and 12 months of a refurbished centrifuge

I lost my centrifuge's maintenance manual can you help me get a new copy?

We have an archive dating back from 1972 for decanters from Pieralisi, Flottweg, Alfa Laval and Sharples and many other brands

Can you provide centrifuges even for the food industry?

Yes, we have several models for the production of rice or soy milk, fruit juices, palm oil, canola and other types of food production


Documents and certifications are more than just a bureaucratic fulfillment for us: they are the containers that trace the guidelines of a respectful and farsighted company development because they allow us to plan the steps to be always in order to better serve our customers. Below you will find a list with the latest documentation you can download in PDF format.


Chamber of Commerce

Chamber of Commerce Monza and Brianza



The Single Document of Contributing Regularity



Decanter System is a registered trademark